Last updated: April 10, 2026
By accessing or using DuoAccent ("the Service"), operated by DuoAccent ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
These terms apply to all visitors, users, and others who access the Service, including our website at duoaccent.com and our mobile application.
DuoAccent is a gamified accent training application designed for sales professionals and non-native English speakers. The Service provides AI-powered accent scoring, pronunciation drills, sales simulation scenarios, and progress tracking to help users improve their English accent clarity and confidence.
Accent scores are generated using artificial intelligence and are intended as a training aid. They do not constitute professional speech therapy or coaching advice.
To use certain features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information including your email address, native language, role, and target accent.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Authentication is managed through Firebase Auth. You must notify us immediately of any unauthorized use of your account.
You agree not to use the Service to:
The Service requires you to record audio of your speech for accent scoring purposes. By using the Service, you grant DuoAccent a limited, non-exclusive license to process your audio recordings for the purpose of providing accent scores and feedback.
Audio recordings are sent to our AI processing pipeline for transcription and analysis. Recordings are processed in real time and are not stored permanently on our servers.
Anonymized audio data may be used to improve the accuracy of our AI scoring models. This data is stripped of all personally identifiable information before use. You may request deletion of any stored data associated with your account by contacting us at support@duoaccent.com.
DuoAccent offers both free and paid subscription plans. Paid subscriptions are processed through Dodo Payments, our third-party payment processor.
Billing cycles: Paid subscriptions are billed on a recurring basis (monthly or annually, depending on your selected plan). Your subscription automatically renews at the end of each billing cycle unless you cancel before the renewal date.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will continue to have access to paid features until then.
Refunds: Refund requests are evaluated on a case-by-case basis. If you believe you are entitled to a refund, please contact us at support@duoaccent.com within 14 days of the charge.
DuoAccent offers a free tier with limited features. During beta periods, we may grant extended access to paid features at no charge. Beta features are provided "as is" and may be modified, limited, or discontinued at any time without notice.
Beta participants who join our waitlist may receive founding member pricing when paid plans launch. We will provide reasonable notice before any charges begin.
The Service, including its design, features, content, scoring algorithms, drill content, and branding, is owned by DuoAccent and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.
You retain ownership of your audio recordings and personal data. By using the Service, you grant DuoAccent only the limited rights necessary to provide and improve the Service as described in these terms.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
Accent scores and feedback are generated by AI models and are intended as educational tools. They do not constitute professional speech therapy, linguistic assessment, or coaching. Results may vary and should not be relied upon as a sole measure of pronunciation proficiency.
To the maximum extent permitted by applicable law, DuoAccent and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.
Our total aggregate liability for any claims arising under these terms shall not exceed the amount you paid to DuoAccent in the twelve (12) months preceding the claim.
We may suspend or terminate your access to the Service at any time and for any reason, including but not limited to a violation of these terms. You may terminate your account at any time by contacting us at support@duoaccent.com.
Upon termination, your right to use the Service will immediately cease. We may delete your account data in accordance with our Privacy Policy.
We reserve the right to modify these terms at any time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you a notification via email or in-app message.
Your continued use of the Service after any changes constitutes your acceptance of the updated terms.
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DuoAccent operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have any questions about these Terms of Service, please contact us at support@duoaccent.com.
